Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Delivering excellent support on time is our high priority, so that we backup each website hosting plan with a 1–hour ticket reaction warranty. At the time you supply a ticket or drop a message, our client help support team will do all they possible can to supply the most satisfactory answer to your problem and to provide you with information quickly.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us anytime needed. Our staff of professionals will be online for you 24x7x365 to react to all your doubts and to remedy any problem that you might have. You can send us a support ticket from the SMN Hosting Hosting Control Panel or send us an e–mail message anytime. Moreover, on business days, you could call us or work with the live chatting option.

  • Intuitive help center
  • An Intuitive Help Section

  • Our company has included an extensive education base into the Control Panel which enables you to acquire very helpful step by step guidelines any time. Each section of the Control Panel features its own contextual help area having a group of how–to content articles. We have also organized video clips to offer you with a much better idea of the best way to carry out any presented procedure.