Help and Support Channels
A 60 mins Ticket Reply Warranty
Our customer help Dept is on duty nonstop to take care of all of your current assistance demands. Every ticket you send out to us is going to be solved within less than one hour. If your situation calls for help from one of our administrators, we are going to forward the ticket to the technician on shift and will notify you that the issue will soon be resolved.
Top–class Client Help Service
We are on line for you 24x7 to offer you assistance and customer support and to assist you with any issue that you might have whilst monitoring your virtual server. We’re able to support all pre–configured apps, like your Operating System, server administration panel (based on the VPS type) and the Hosting Control Panel designed 100% by our company.
An Informative Help Section
An in–depth and frequently updated article base is integrated into our custom–built Hosting Control Panel. It offers quick tips on how to carry out all the key site administration duties. The Help zone includes comprehensive how–to articles and step–by–step video training. You can open the Help area by pressing the Help or Video buttons in the upper right side of each Control Panel section.