A live chat is a real-time way of communication between a web hosting company's support crew and its customers. It's an efficient way to receive some info about the web hosting services or have some problem resolved since you are speaking with a live agent. The benefits of using a real-time chat service rather than calling or opening a ticket are the low chance of errors any time you exchange information such as usernames or domain names, the more rapid response time as the communication is live plus the fact that you do not have to stay on the chat constantly - you're able to do another thing while the representative investigates the issue in question. Furthermore, you're able to connect with a live chat room from any computer that's connected to the web, avoiding the telephone charges that you will have to pay in case you are calling to a different country.
Live Chat Support in Website Hosting
We provide a live chat assistance service for all website hosting that we offer and we're able to support you with almost everything live. In case you don't have an account with our company yet, we will be able to provide you with more info about the packages to help you to pick the most suitable package. If you are an active customer, we will be able to assist you with any general or billing matter plus with various common technical problems, for instance an e-mail address installation in a desktop e-mail client. In case you are unable to call us for whatever reason or you are in a country where we do not have a local telephone number, the live chat is the best choice to contact us. Needless to say, some troubles need more time to investigate and test, which means that you'll have to open a support ticket to our technicians, however, we're able to save your time and help you with numerous issues on the chat.
Live Chat Support in Semi-dedicated Servers
Using the live chat support service that we offer with all of our semi-dedicated servers, you can find the answers for any questions you may have or have various troubles taken care of in no time. Our chat service is online every day, so that you will be able to contact an agent even on holidays and weekends. If you are unsure which package would be better for your websites or if our revolutionary cloud hosting platform matches some system requirements, you may come on our live chat before you purchase anything. If you are an active customer, you can obtain more info about billing issues, account settings as well as a number of common tech troubles you may encounter, for example when you can't set up an email account in a client on your computer system. Our live chat can save you time and effort regardless where you are or when you contact us.