One of the typical reasons to get a server of your own is the fact that you will have full control over the software environment and you may install anything you need. This will enable you to run apps that require certain software to be present on the server, which is not possible with a shared web hosting server where you are able to install software just within the account, but not on a root level. In case you are not very experienced with such matters, however, you may experience issues since managing a server of your own is different from managing a regular shared website hosting account. In this light, we offer an upgrade with our server solutions called Installation & Troubleshooting, thus our administrators will be able to handle various tasks which should be done or can resolve a variety of issues that you might come across.
Installation and Troubleshooting in VPS Servers
You may add the upgrade with several clicks whenever you require it and regardless of the VPS servers plan which you have picked. This may be done either during the order procedure in case you think that you will require assistance from the very beginning or later from the VPS billing CP in case you have difficulties with any software on the server. Our competent administrators can set up or troubleshoot any application for you in a very timely matter. The Installation & Troubleshooting upgrade provides an hour of custom work and you'll be able to use it whenever you want. Most tasks take less than that, hence the remaining time will be available for the future and you shall be able to see it in the billing Control Panel at any time. You can use the upgrade as a standalone service or on top of the thirty minutes of custom work that are an element of our Managed Services upgrade.
Installation and Troubleshooting in Dedicated Servers
You could add the upgrade to any one of the dedicated servers which we offer at any time that you need it. In case you need any custom work from our administrators right after your web server is set up, you'll be able to acquire the upgrade during the server signup process, or if you need something to be carried out afterwards, you'll be able to add the upgrade from your billing Control Panel. The Installation & Troubleshooting service comes with 60 minutes work from our administrators on your machine, so if you encounter any difficulties to install a third-party software or some app gives errors and does not work the way it should, our specialists will be able to assist you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you will be able to see it inside the billing area. This upgrade is ideal if you do not have lots of experience with managing a server or if you use our Managed Services upgrade, but you exhaust the thirty minutes custom work it features.